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Unlike most of the
other tasks performed by the Hillsdale County Sheriff's Office,
many of the functions performed by dispatchers cannot be
accounted for in terms of numbers or hours due to the nature of
the tasks. Such activities include countless queries on LEIN, inquiries and
maintenance of the LEMS in-house
computer system as well as answering a
multitude of telephone calls.
Crash reports, tickets, radio logs and
complaint numbers are entered and
maintained in the LEMS system by
dispatchers. This is an ongoing
process which occurs numerous times
during each shift by every dispatcher.
The task of monitoring the cameras in
each of the cells and maintaining a
secure facility also falls on the
dispatchers. Dispatchers are
responsible for identifying visitors and
allowing access in and out of the secure
area of the jail. Many times,
complaints originate through phone calls
to the Sheriff’s Office or
appearances in the lobby of the
department headquarters.
Dispatchers receive the question or
complaint information and determine the
appropriate action to be taken depending
on the nature of the question or
complaint.
Dispatchers also play an important role in the function
of the jail. Currently, there are
no females employed as Jail Deputies,
therefore, dispatchers are relied on for
pat-downs and strip searches of female
inmates, and therefore, serve as Deputy
Correction Officers.
In the event that Central Dispatch cannot function as
expected, it is important that there is
someone who can assume those
responsibilities. To meet that
need, the Sheriff’s Office acts as a
backup facility so that, in the event of
power failure or loss of radio
communications or telephone services,
the Sheriff’s Office dispatchers
will assume the role of Central
Dispatch, receiving 911
calls and dispatching police, fire and
emergency first responder personnel
throughout the county. The radio
console at the Sheriff’s Office is
equipped to dispatch emergency personnel
in the same way Central Dispatch does,
which is essential for response to
emergency situations in a quick & timely
manner. While the occurrence of
such an event may be rare it is
certainly one of the most important
roles of the Sheriff’s Office
dispatchers.
Dispatchers also assist in the preparation of Concealed
Pistol Licensing Gun Board data.
Copies of applications are paired with
the applicant’s fingerprint results, and
from this paperwork, a file is created
for each applicant. Criminal
history background checks and driving
records are run through LEIN on each
applicant before being forwarded to the
gun board for review.
Dispatch is under the command of Lieutenant Tim Parker.
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IN AN EMERGENCY
DIAL 911
FOR NON-EMERGENCY CALLS
(517) 437-7317
FAX (517) 437-0822
HILLSDALE COUNTY
SHERIFF'S OFFICE
165 W. FAYETTE STREET
HILLSDALE, MI 49242
(800) 437-7317 |
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